Safety Tips

Buyer & Seller Beware!

 

Your right to an issue-free and comfortable experience, 100% safety on Naijacona is our paramount priority. Meanwhile, there are rare instances of fraudulent or suspicious activity.

 

Take a glance at our top tips to help protect yourself.

  • Remember that Naijacona encourages you to buy and sell only from users on our website alone! If possible, we encourage you to conduct your transactions in person and in a public setting, like a restaurant, shopping mall or in a public place where there are other people. This will give you the opportunity to thoroughly inspect the item before completing the transaction.
  • When scheduling a meet-up with another Naijacona user, pick a time during the day and in a setting with a lot of people nearby.
  • On occasions that you do need to visit the person to see an item, we enthusiastically suggest going with a family member or friend.
  • As a safer alternative to carrying cash, consider a cashless form of payment! Bank transfers, mobile payments, and digital wallets and third-party payments are all great payment options.
  • Be wary of users asking you to send money to them first. It’s an easy way to take your funds and disappear into thin air.
  • Don’t overlook suspicious emails asking you to confirm your naijacona account or password, or if you receive a notification about an email address change that was not requested. These may be phishing attempts to gain access to your account.
  • Keep up to date on common, and emerging, trends for scams.
  • Never respond to any suspicious chat whenever you receive any on your post.
  • Never share your personal or banking information over the Internet.
  • Be cautious of unsolicited emails or spam from unknown sources or questionable links in social media messages. They may contain malware that could harm your computer and potentially steal your personal data.

Unscrupulous people and scams can hit you anywhere. We want to protect our users and help them take care of their security, so we have collected the most relevant information and tips on what to look out.

The best way to avoid fraud is to contact the seller or the buyer directly, to see the item and pay for it or collect money.

And for that example, we have three main rules:

  • Buy with confidence by reviewing a seller's feedback.
  • Buy with confidence by reading the item description before placing a bid.
  • Buy with confidence by asking the seller a question and waiting for an answer before you hit the buy button.

Also be careful when buying expensive items such as cell phones, laptops, TVs, and airline or event tickets. Never share your personal or bank details (such as your debit card number, BVN, NIN etc.) With other people online.

Don’t trust the unique, amazing deals and the large sums of money offered for helping with any task. Be careful when paying online - do it safely - do not use the instant cash transfer services to pay for your purchase.

 

What to pay particular attention:

  • Incomplete scans - can include corrected the script, or pencil was filling for example.
  • Offers with photos from the internet - images can mislead you because they often fail to reflect the actual state of the item.
  • Stay alerted if someone sells a high-value item at an incredibly low price - that does not happen too often.

 

Few other useful tips:

  • Stay safe online by protecting your computer or mobile devices against different types of viruses.
  • Stay safe online by protecting your account password.
  • Stay safe online by avoiding spoof emails and websites.
  • Avoid deals involving you delivering first without guaranteed payment process.
  • Know that only a scammer will "guarantee" your transaction. Counterfeit (knockoffs) & stolen merchandise are commonly sold via the internet.

 

Some Important Safety Tips

  • Always inspect items before paying
  • Beware of under-priced offers.
  • Avoid wiring money online or advance payments.
  • Pay for shipping only if you know the seller.
  • Be careful when buying high-value items.
  • Never share your financial information to make or accept a purchase.
  • Beware of unusual/suspicious requests.
  • Remember that Naijacona encourages you to buy and sell with only users on our website, we encourage you to conduct your transactions in person and in a public setting, like a restaurant, shopping mall or other open places where there are other people. This will give you the opportunity to thoroughly inspect the item before completing the transaction.
  • When scheduling a meet-up with another Naijacona user, pick a time during the day and in a setting with a lot of people nearby.
  • On occasions that you do need to visit to see an item, we enthusiastically suggest you go with a family member or friend.
  • As a safer alternative to carrying cash, consider a cashless form of payment! Bank transfers, mobile payments, and digital wallets are all great payment options.
  • Be wary of users asking you to send money to them first. It’s an easy way to take your funds and disappear, and may tip you off to a scam.
  • Don’t overlook suspicious emails asking you to confirm your naijacona account or password, or if you receive a notification about an email address change that was not requested. These may be phishing attempts to gain access to your account.
  • Keep up to date on common, and emerging, trends for scams.
  • Do not respond to any suspicious message on your post.
  • Never share your personal or banking information over the Internet.
  • Be cautious of unsolicited emails or spam from unknown sources or questionable links in social media messages. They may contain malware that could harm your computer and potentially steal your personal data.